Privacy Policy
Your privacy is very important to us. This privacy policy explains what personal data we collect, and how we store and process it.
We also recommend the full reading of the Regulation 2016/679 of the European Parliament and of the Council, also known as the General Data Protection Regulation (hereinafter GDPR), where you can learn more on privacy and protection of personal data.
This notice does not provide exhaustive detail. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to: rachelemednutrition@gmail.com.
The type of information we collect and how we collect it:
We receive, collect and store any information you enter on our website or provide us in the following way:
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By completing a nutritional questionnaire/food diary
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During a nutritional consultation
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Through email, over the telephone or by post
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
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Your consent. You are able to remove your consent at any time.
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We have a contractual obligation
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We have a legal obligation
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We have a legitimate interest
Why we collect these information:
We collect such Non-personal and Personal Information only for the following purposes:
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To provide and operate our services;
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To provide you with ongoing customer assistance and technical support;
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To be able to contact you with general or personalised service-related notices and promotional messages.
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.
How we store your personal information
To comply with any applicable laws and regulations. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
How do we communicate with you:
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires or to send updates about our company and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How long we keep your data
We keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law. When we have no ongoing legitimate business need to process your personal information, we will delete it.
The General Data Protection Regulation (GDPR) is a data privacy regulation to protect citizens’ data. It gives you, among other requirements, the right to receive or delete all your personal data that have been collected. If you don’t want us to process your data anymore, please contact us at rachelemednutrition@gmail.com.
Links to Other websites
This privacy notice does not cover the links within this site linking to other websites. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third party websites or any association with their operators. These sites are not governed by this PrivacyNotice, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.
Subprocessors
Some of your personal data may be processed by third parties. Our subprocessor are outlined below:
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Analysis of the use of software: we resort to applications in order to analyse the use of our software, such as Google Analytics. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
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Payment Details: payment data is fully processed by external payment services such as Stripe.
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Client's registration, provision of service, communications, processing, support and analysis: Healthium - Healthcare Software Solutions, S.A. visit https://nutrium.com/en/privacy_policy/clients and https://nutrium.com/en/data_policy for more details.
Changes and amendments to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Contacts
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at rachelemednutrition@gmail.com